Guest Relation Officer

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Guest Relation Officer (Full Time)

TIME Oak Hotel & Suites


Dubai , United Arab Emirates

Salary:


Vacancies : 1


Date Posted: 16-Jun-2025

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About Company

Welcome to TIME Oak Hotel & Suites, your flagship destination nestled in the vibrant Barsha Heights, close to MOE. Offering genuine hospitality tailored for both business and leisure travelers. TIME Oak Hotel & Suites offers 216 rooms and suites ideal for both business executives and families, all 216 rooms have comforts such as premium bedding and laptop-friendly workspaces. 

Job Descriptions

Responsibilities and essential job functions:
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure. 
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. 
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels. 
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed. 
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed. 
- Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Requirements: 
- Preferably candidates who can speak Russian Language 

Skills Required

Opera
Microsoft Office




Compensation & Benefits

  • Compensation & Benefits to be discussed during interview

Job Detail

  • Job Id
    JN2614
  • Location
    Dubai,United Arab Emirates
  • Poste Date
    16-Jun-2025
  • Salary
  • Total Vacancies
    1
  • Career Level
    Previous experience in similar industry Experience Experience
  • Degree
    Relevant degree or diploma in Hospitality or Tourism manage

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